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Returns & Exchange
We provide wide range of premium quality oils at best prices. Superior quality is the foundation of our business. However, if you are not satisfied with any of our product, then you can simply exchange or return it to us within 30 days of purchase. We also provide a 100% money back guarantee. While returning, please make sure that the oil should be unused. The refund process will take about 10 to 12 business days.
If the customer exchanges or returns the product then the shipping charges which are involved in the returning/exchanging process will be paid by the customer only. Also, the shipping cost mentioned on our site is the discounted price and we pay the original amount to the shipping company from our pocket. In the case of return or exchange, customer will not get the discounted rates but he/she will have to pay the original shipping cost which can be checked on the site of shipping agent also.
If there is any kind of fault from the customer side like giving us the wrong address, wrong contact number, not collecting their product or may it be any other reason, we will charge the complete shipping cost. That shipping cost will be the original one which is calculated by shipping agent. You can check the shipping cost online and through shipping bill also.
PROCEDURE TO RETURN THE PRODUCTS
In case of damages, users can return their product but they are required to go through certain procedure in order to return it. In order to return the product, order number, picture of damaged product as well as a detail reason for returning should be provided by customer over the email.
After complete evaluation of the problem, suitable instruction and product/products can be returned to: all4export.com, 167-A, Pocket-A, Mayur Vihar, Phase-2, Delhi-110091, INDIA.
Customers are required to return the products only in its original packing by All4export at our return address given above. Order number should be labeled very clearly on the packing.